Website Pricing

eleven peak

Privacy Policy

Privacy Policy This privacy policy describes the principles of processing information about you, including personal data and cookies.

1. General Information

  1. This policy pertains to the website located at the following URL: elevenpeak.com
  2. The operator of the website and the data controller is: Mateusz Rychlik Os Rusa 53, 61-245, PoznaƄ, Poland
  3. Contact email address of the operator: m.rychlik@elevenpeak.com
  4. The operator is the data controller for your personal data voluntarily provided on the website.
  5. The website uses personal data for the following purposes:
    • Managing newsletters
    • Conducting online chat conversations
    • Handling inquiries through forms
    • Executing ordered services
    • Presenting offers or information
  6. The website collects information about users and their behavior in the following ways:
    1. By voluntarily entering data into forms, which are then entered into the Operator’s systems.
    2. By storing cookie files (so-called “cookies”) on end-user devices.

2. Selected Data Protection Methods Employed by the Operator

  1. Logins and personal data entry points are protected in the transmission layer (SSL certificate). This means that personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the destination server.
  2. The operator periodically changes their administrative passwords.
  3. Backup copies of data are regularly created for data protection.
  4. Regular software updates, used by the Operator to process personal data, are an essential part of data protection, including regular updates of software components.

3. Hosting

  1. The website is hosted (technically maintained) on servers provided by the operator: siteground.com
  2. The hosting company keeps server-level logs for technical reliability. These logs may include:
    • Resources specified by URL identifier (requested resource addresses – pages, files)
    • Time of the request
    • Time of sending the response
    • Client station name – identification performed by the HTTP protocol
    • Error information that occurred during the execution of the HTTP transaction
    • URL address of the previously visited page by the user (referer link) – in case the transition to the website occurred through a referral
    • User’s browser information
    • IP address information
    • Diagnostic information related to the process of independently ordering services through registrars on the website
    • Information related to the handling of email sent to the Operator and sent by the Operator.

4. Your Rights and Additional Information on Data Use

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to fulfill a contract with you or to perform obligations imposed on the Administrator. This applies to the following groups of recipients:
    • Hosting companies on the basis of entrustment
    • Operators of online chat solutions
    • Authorized employees and associates who use the data for the purpose of website operation
    • Companies providing marketing services on behalf of the Administrator
  2. Your personal data processed by the Administrator will not be retained for longer than necessary to perform activities related to them specified in separate regulations (e.g., accounting). In the case of marketing data, they will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:
    • Access to your personal data
    • Correction of your personal data
    • Deletion of your personal data
    • Restriction of data processing
    • And data portability
  4. You have the right to object to the processing referred to in point 3.2 concerning the processing of personal data for the purposes of legitimate interests pursued by the Administrator, including profiling, and the right to object will not be able to be exercised if there are legitimate grounds for processing, overriding your interests, rights, and freedoms, in particular establishing, investigating, or defending claims.
  5. You have the right to lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, regarding the actions of the Administrator.
  6. Providing personal data is voluntary but necessary to use the website.
  7. Actions may be taken with regard to you involving automated decision-making, including profiling, to provide services under a contract and for the purpose of direct marketing by the Administrator.
  8. Personal data is transferred to third countries within the meaning of personal data protection regulations. This means that they are sent outside the European Union territory.

5. Information in Forms

  1. The website collects information provided voluntarily by the user, including personal data, if provided.
  2. In some cases, the website may save information facilitating the linking of data in the form with the email address of the user completing the form. In this case, the user’s email address appears within the url of the page containing the form.
  3. Data provided in the form is processed for the purpose resulting from the function of a specific form, e.g., to process a service request or commercial contact, registration of services, etc. Each time the context and description of the form clearly informs what it is used for.

6. Administrator’s Logs

  1. Information about user behavior on the website may be subject to logging. This data is used for website administration purposes.

7. Important Marketing Techniques

  1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding user preferences collected by the Google advertising network, users can view and edit information resulting from cookies using this tool: https://www.google.com/ads/preferences/
  2. The Operator uses remarketing techniques, allowing users to match advertising messages to their behavior on the website, which may give the impression that the user’s personal data is being used to track them. However, in practice, no additional personal data is transferred by the Operator to advertising operators. This technology is based on the use of cookies.
  3. The Operator uses Facebook pixel. This technology allows Facebook (Facebook Inc. based in the USA) to know that a registered user of Facebook uses the website. In this case, the data is based on the Operator’s data, and the Operator does not transfer any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.
  4. The Operator uses a solution that examines user behavior by creating heatmaps and recording actions on the website. This information is anonymized before being sent to the service operator so that they do not know to which specific person it pertains. In particular, entered passwords and other personal data are not subject to recording.
  5. The Operator uses an automated solution for the operation of the website concerning users, e.g., sending an email to the user after visiting a specific subpage, provided they have agreed to receive commercial correspondence from the Operator.

8. Cookie Information

  1. The website uses cookies.
  2. Cookies are computer data, especially text files, that are stored in the end-user device of the Service User and are intended for use with web pages. Cookies typically contain the name of the website from which they originate, the time of their storage on the end device, and a unique number.
  3. The entity placing cookies on the end-user device of the Service User and accessing them is the Operator of the website.
  4. Cookies are used for the following purposes:
    1. Maintaining the User’s session on the Service (after logging in), thanks to which the User does not have to re-enter their login and password on each subpage of the Service;
    2. Realization of the objectives specified above in the section “Important Marketing Techniques”;
  5. Two fundamental types of cookies are used within the Service: “session” (session cookies) and “persistent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
  6. The software used for browsing websites (web browser) usually allows storing cookies on the User’s end device by default. Users of the Service can change their cookie settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic can be found in the help or documentation of the web browser.
  7. Restricting the use of cookies may affect some of the functionalities available on the webpages of the Service.
  8. Cookies placed in the end-user’s device of the Service User may also be used by cooperating with the operator of the Service. In particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing Cookies – How to Express and Withdraw Consent in Practice?

  1. If the user does not wish to receive cookies, they may change their browser settings. We reserve that disabling cookies necessary for the processes of authentication, security, maintaining user preferences may hinder, and in extreme cases, may prevent the use of websites.
  2. To manage cookie settings, select the web browser you are using from the list below and follow the instructions: Mobile devices:

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